Company Information: 30 years in business, 3 locations, 200 employees
Industry: Manufacturing: Custom & Semi Custom Furnishings & Equipment; Metal, Wood, Electronics
Project Scope: Develop and implement plans, processes, & strategies to acheive 5X Revenue & EBIDTA growth over 5 years and develop owner exit strategy.
Teams: Sales, Marketing, Manufacturing/ Production, Finance & Accounting, Purchasing, Quality Control/ Quality Assurance, Engineering/ R&D, Administrative Support, Human Resources (HR), Information Technology (IT), Warehouse/ Fulfillment/ Shipping & Receiving/ Transportation
Vision, Direction, & Goals, Strategic Planning
- Developed & implemented vision, market strategy, and cross- functional plans to deliver annual revenue growth from $30 million to $150 million and 5X EBIDTA over 5 years.
- Initiated collaboration between sales, marketing, operations, purchasing, and engineering teams to streamline product offerings, target growth markets, and increase gross margin by 30%
Sales Growth & Marketing Performance
- Restructured marketing department to attain 3X increase in unit sales and double conversion rates and increase penetration into defined vertical markets.
- Realigned sales department to increase closing ratios by 30%, drastically simplify sales processes, and implement revenue and production forecasting
Lean Manufacturing/ Process Improvement/ Operational Efficiency
- Implemented LEAN Six Sigma processes & KPIs, reducing lead times and cycle times by up to 48%, defect rates by 93%, and more than doubling utilization.
- Revised warehouse management procedures and implemented inventory management controls; delivering substantial improvements in receiving efficiency, inventory- on- hand requirements, shrinkage, and carrying cost.
Supply Chain Management/ Strategic Sourcing
- Redeveloped supply chain management processes & procedures, resolving supply shortages, reducing On Time Shipping and Delivery times & costs by over 18%, Cash-to-Cash Cycle Time by more than 50%, and delivering Perfect Order Rate improvements of over 70%
Quality Assurance/ Quality Control (QA/ QC)
- Optimized ISO 9001 and 13485 standards, facilitating the retention of exclusive international contracts for the manufacture of medical devices.
Human Resources (HR) Management
- Revised HR Management processes, procedures, and staffing plans; increasing production volume by 32%, reducing direct labor costs by 21.2%, and decreasing turnover by 28%
Business Culture Transformation
- Facilitated organizational change and cultivated player/ coach management styles, enhancing opportunities for individual contributions and team development.