Company Information: Founded 2016, 10 locations, 400 employees, $60 million annual revenue.
Industry: Family Entertainment
Project Scope: Develop and implement resources to leverage economies of scale and support 15-20% annual growth.
Teams: Finance & Accounting, Human Resources (HR), Customer Service & Administration, Information Technology (IT), External Accounting/ CPA, Marketing
Strategic Growth/ Multi-Location Expansion
- Implemented financial, operational, and HR structures to support the addition of two 20-30,000 sq. ft. facilities per year
Financial Reporting & Analysis (FP&A)/ Accounting
- Identified and resolved sales tax issues and opportunities, resulting in over $10,000 per month in savings.
- Reduced state commercial personal property tax liabilities by over 48% through internal audit and leading successful appeals
- Redeveloped organizational structure, staffing plans and budgets to achieve a 28% reduction in operating costs
Vendor Management/ Procurement
- Restructured purchasing department, opening opportunities for national procurement and cooperative marketing partnerships
Sales & Marketing
- Collaborated with the Marketing Department to implement targeted KPIs for performance, ROI, conversion, and revenue growth
Contract Management
- Renegotiated lease requirements for 10 locations, reducing operating costs by 23%
Culture & Team Building
- Partnered with the COO to implement training & teambuilding programs and communications enhancements; cultivating an environment of continuous improvement and internal development to support 15-20% annual growth
IT Infrastructure/ Technology Leadership
- Coordinated with IT Department to implement short- and long-term plans for IT infrastructure, asset management procedures, and negotiate service contracts & licensing agreements.
- Created requirements, budget, and implementation plan to transition accounting systems from QuickBooks to NetSuite
Vision & Strategic Development
- Provided framework for long-term development of digital marketing, pricing strategy, revenue per square foot optimization, staffing and personnel development, and enhanced customer experiences